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Production Times

After artwork approval, turn-around time on standard jobs is 3-4 days. Stricter time lines are always considered. Turn-around times are based on reasonable complexity, quantities and our production schedules. Larger jobs of couse may take longer. But ultimately, rest assured we don’t miss timelines. Please discuss this with our staff ahead of time.

Payment Terms

We accept Cash, Visa, Master Card, AMEX and Debit. Please contact us should you require further information regarding payment terms.

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File Support

We can offer technical support in suggesting and setting up files, please request information for acceptable file formats should you need. We make every effort to troubleshoot potential problems, but cannot be held responsible for supplied files we do not create.

Please use the “File Share” link at the bottom of this web page for uploading large data file. If you require assistance, please don’t hesitate to call.

Colour Proofs

Please request a color proof if your project is “colour critical”. Due to variations in monitors, inks, file formats and imaging equipment, we assume no responsibility for output discrepancies in files submitted without a colour proofs request. Please note a small fee may be applicable to cover these material costs.